Privacy Policy fachai88
fachai88 respects the privacy of every member and visitor to our platform. This policy explains the information we collect, the purposes for which it is used, and the protective measures we take to ensure your personal data is handled responsibly and securely.
Six Data Protection Principles of fachai88
We follow responsible data management principles to ensure your personal information is always protected.
Full Data Encryption
All personal information and financial transactions are encrypted using industry-standard SSL technology. Your data is never transferred in an unsecured state.
No Sale of Data to Third Parties
fachai88 does not sell, rent or disclose your personal information to any third party for marketing purposes without your consent.
Full Account Control
You have the right to access, amend and delete your personal data. We provide clear channels for you to manage the information in your account.
Reasonable Retention Period
Personal data is only retained for as long as necessary for the stated purposes, or as required by applicable laws and licensing.
Transparency in Data Use
We clearly explain the purpose of each type of data collected. No data is collected without a reason stated in this Privacy Policy.
24/7 Privacy Support
If you have any questions or requests relating to data privacy, our customer support team is available to assist via live chat and email.
Information We Collect
fachai88 collects various types of information depending on how you interact with our platform. Each category of data is collected for a legitimate reason as stated below.
Account Registration Information
Full name, date of birth, identification card number (MyKad), email address, mobile phone number and chosen password. This information is required to verify your identity and confirm that you meet the minimum age requirement of 21 years.
Financial and Transaction Information
Payment method details including e-wallet accounts (Touch 'n Go, Boost, ShopeePay), DuitNow account numbers, FPX information, and crypto wallet addresses (USDT, BTC, ETH). We do not store your e-wallet PIN numbers or passwords.
Usage and Technical Data
IP address, web browser type, device operating system, access time and date, and game activity logs. This data is used for security purposes, fraud detection and platform improvements.
Communication Data
Any correspondence between you and the fachai88 customer support team via live chat or email, including enquiries and complaints submitted.
Cookie and Tracking Data
Session cookies, preference cookies, and analytics data are collected through your browser. You can control cookie settings through your browser, though some functions may be affected.
fachai88 never collects financial information unrelated to the use of the platform, and does not store credit card numbers in an unencrypted state.
Purposes for Using Personal Information
Identity and Age Verification
Personal information is used to verify that each member is an individual aged 21 years or older, in line with the minimum age requirement set. This verification process also aims to prevent account misuse and fraudulent activity.
Processing Deposits and Withdrawals
Financial data collected is used solely to process deposits and withdrawals through the payment methods supported by fachai88. The minimum deposit is RM20 and the minimum withdrawal is RM50, with a processing time of 10 to 45 minutes.
Service Communications
We use your email address and mobile phone number to send important notifications relating to your account, transaction confirmations, security notices and policy updates. These are not marketing communications and cannot be unsubscribed from.
Platform Security and Fraud Prevention
Usage data and activity logs are analysed to detect suspicious login attempts, fraudulent activity, money laundering, and any violations of the terms of service. This information allows us to protect the security of the entire member community.
Product Improvement and User Experience
Aggregated and anonymised usage data is used to understand platform usage patterns, improve the interface, and enhance service quality. You cannot be personally identified from data used for this purpose.
Licensing and Regulatory Compliance
As a platform operating under international licensing, fachai88 is required to retain certain records for a specified period for the purposes of oversight, audit and compliance with applicable regulations.
Your Rights as a User
fachai88 recognises your rights over your personal data. You may submit any request through our support channels.
Right of Access
You have the right to know what personal data we hold about you and to obtain a copy of it.
Right of Rectification
You may request that we correct any personal information that is inaccurate or incomplete.
Right of Erasure
In certain circumstances, you may request that we delete your personal data, subject to legal requirements.
Right to Restriction of Processing
You may request that we limit how we process your data in certain specified circumstances.
Right to Data Portability
You may request the data you have provided to us in a structured, machine-readable format.
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
Right to Withdraw Consent
Where processing is based on consent, you may withdraw that consent at any time.
Right to Complain
You have the right to lodge a complaint regarding the handling of your personal data with the relevant authority.
To submit any request relating to your privacy rights, contact the fachai88 customer support team via live chat or email at [email protected]. We will process requests within a reasonable timeframe.
Data Sharing and Storage
Sharing with Third Parties
fachai88 does not sell or disclose your personal information to third parties for marketing purposes. However, in the course of providing services, we may share necessary data with:
- Payment service providers that process your deposits and withdrawals
- Technology service providers that support platform operations
- Regulatory authorities and law enforcement when legally required
- Game service providers for the purpose of technical eligibility verification
All third parties with whom we share data are required to comply with data protection standards equivalent to this policy.
Data Storage Location
Your personal data is stored on protected servers in data centres that comply with international security standards. In cases where data is transferred across international borders, we ensure that equivalent protection is applied at the destination.
Data Retention Period
We retain your personal data for as long as your account is active or for the period necessary to provide services to you. After an account is closed, some data may be retained for a set period to meet licensing requirements, legal compliance and the resolution of any outstanding disputes.
All data transfers are protected by strict security protocols. fachai88 conducts regular security audits to ensure the integrity of our data protection systems.
fachai88 Cookie Policy
Cookies are small files stored on your device when you visit our website. Cookies help the platform function better and provide a more relevant experience for you.
🍪 Essential Cookies (Required)
Required for basic platform functions such as login verification, session management and security. Cannot be disabled.
📊 Analytics Cookies
Collects aggregated usage data to help us understand how users interact with the platform and improve our services.
⚙️ Preference Cookies
Saves your preference settings such as language, display theme and other preferences so they do not need to be set again each time.
🔒 Security Cookies
Helps detect and prevent suspicious activity, including unauthorised login attempts and cyber attacks.
You can manage cookie settings through your browser. Disabling certain cookies may affect platform functionality. For more information, refer to the help documentation of your browser.
Changes to This Privacy Policy
Change Notice
fachai88 reserves the right to update or modify this Privacy Policy from time to time. Any significant changes will be communicated to members via their registered email or a prominent notice on our platform before the changes take effect. It is your responsibility to review this Privacy Policy periodically.
Continued Consent
By continuing to use fachai88 services after any changes take effect, you are considered to have agreed to the updated terms. If you do not agree with any changes, you may stop using the platform and request account closure.
Contact Us About Privacy
Any questions, concerns or requests regarding this Privacy Policy may be submitted to our privacy team. We are committed to providing accurate and helpful responses within a reasonable time. Contact us via 24/7 live chat or email at [email protected].
FAQ on Privacy Policy
Privacy Protected. Game On.
Now that you understand how we protect your data, visit the fachai88 platform and enjoy a wide range of games with a 100% welcome bonus of up to RM888.